What We Offer

Support Services

» 24/7/365 Tier 1, 2, and 3 helpdesk support:

Desktop/Server: Windows, Mac OSX, Linux, Unix
Mobile Platforms: Blackberry, Windows Mobile, Palm, Google Anroid, and Symbian
+ iPhone coming soon!
WAN/LAN/IIS: Cisco, Citrix, Juniper, F5, HP, VPN, RDP, and Terminal Services
Security: Firewall, Server, and Desktop

» System Optimization “Tune-Ups”
» Local Area Network (LAN) setup* and maintenance
» Wireless Network/Internet Setup
» System and Media Organization
» Software Installation
» Virus/Spyware Removal & Prevention
» Setup/Maintain File & Print Sharing
» Setup/Maintain File/System Security
» Setup Remote Access for business users
» Troubleshooting/Restoration of Software Functionality
» Data Organization
» Backups/Safeguarding
» Disaster Prevention / Recovery*

Specialty Services

» 24/7/365 continuous remote support and system monitoring
» Customized Services that allow you to pick the level of support that fits your needs
» Project Service Terms on a per project basis with a specific response guaranteed SLA
» Temporary Service Options with a 4 month cancellation option to meet your company’s needs during a scale up / down period

* may require onsite service at an additional fee.

Consumers
For personal computing needs please visit MyComputerBuddyOnline.com

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Name

Remote Access IT Solutions is uniquely positioned to expand into a market that is currently under-serviced. We provide state-of-the-art technological services to our clients and continue to develop products and services to meet the needs of our customers.

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11|18|09 New Ventures

RAITSCO, LLC announced today it has reached an agreement with DataSync Corporation to provide customer support for their DataSyncSuite subscription clients. DataSync provides affordable small business software integration and delivery to their clients through a cloud computing platform.

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